Central DHCP Migration Procedures
The Dynamic Host Configuration Protocol (DHCP) is an excellent technique for managing changes in the network configuration parameters (such as IP address, network mask, default gateway, etc.) of Internet connected devices. DHCP uses a server containing a database of parameters that key off the network interface card (NIC) address of the connected device. A DHCP client program running on the device requests these parameters which are delivered by the DHCP server based on the requesting device's NIC address.
In order to migrate devices to the central DHCP service offered by EITS, departments are encouraged to follow the procedures listed below:
- If departmental domain network liaisons (DNLs) do not have an accurate
list of NIC & IP addresses (the minimum set of information needed by
DHCP servers), they need to examine the list of devices seen on the network
through the DHCP Web Page. Click "List my IP addresses by range" and click the building
network in which you are interested.
- Although these lists are generally fairly accurate, discrepancies with
lists kept by DNLs have been noted in the past. If DNLs wish to verify the
e-mailed lists with their own lists of NIC & IP addresses or they wish
to verify them by visiting each networked device, they are encouraged to do
so. DNLs are encouraged to put NIC addresses of ALL devices for which they
have information into the database, including devices which do not currently
do IP (such as Appletalk and IPX printers). Often in network
troubleshooting the only identifier you have for a device is the NIC
address, and having as complete a record as possible will help track down
problem devices. These devices should be indicated by placing their NIC
addresses in the appropriate field and then placing the characters N/A in place
of the other fields, or leaving the other fields blank (as in the case of a
device with no IP address). This information is
here for the DNL to use, so the more complete it is the better.
- Once these lists have been verified and undesirable entries have been removed, DNLs need to e-mail the lists as text attachments to dhcptf@listserv.uga.edu and include their UGA MyIDs (currently ARCHES userids) in the body of the message. DNLs will be notified when the lists have been imported into the DHCP server database.
(Note: Individual machines can also be added, deleted or changed
through the
DHCP Web Page
by DNLs, or DHCP updaters they authorize.
These changes take effect approximately five minutes after they have
been entered into the system. Access to the Web page requires UGA MyID
and password credentials.)
- After the DHCP database has been updated, one can start configuring
devices to use DHCP. Printing the list of registered machines and using it
as a checklist will help to systematically keep track of those devices that
have successfully been converted to use DHCP. DNLs can display (and print)
lists of their DHCP database entries by going to the DHCP Web Page,
entering their UGA MyID and password, and clicking "List all of my
devices" or "List my IP addresses by range".
(Note: NIC addresses will be referred to as Mac addresses in the lists.)
- DNLs should coordinate with the people doing the conversions (be they
DNLs, departmental technical support staff, or the individual computer
users) to make sure the records are accurate. Making sure one knows which
devices are going to be on DHCP and which will have to be configured
manually is essential for a smooth transition when the network attributes
change on "cut-over day". The actual conversion procedure depends on the
operating system running on the device. Web
documentation for most of the common desktop operating systems
can assist in the conversion process. If the individual attempting to
convert a device to use DHCP is unsuccessful, they are encouraged to contact
the EITS Help Desk via theWeb (http://www.uga.edu/~ucns/mail-forms/ct.html), e-mail (helpdesk@uga.edu), or
phone (706-542-3106) to obtain assistance.