Videoconferencing Support Process Information
How do I know what could be causing the problem?
First check the networking and VC unit setup against the
Videoconferencing Setup Steps to give yourself the best chance of
Videoconferencing Support Process provides a detailed flowchart for
troubleshooting and repairing a videoconferencing link.
Who do I notify for videoconferencing issues?
Local Video Conferencing Issues
Contact your local Help Desk or Video Conferencing IT representative
Contact the EITS Help Desk (706-542-3106 or
submit a request ticket via
EITS Request Assistance Form.
Emergency: Contact Dustin Deadwyler at 706-542-3140 or
If issues are beyond UGA's control, EITS will contact our ISPs for
Is there a Video Conferencing Directory?
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